Web Design Process for Our Clients

What is Plan 9? The 9 essential steps we follow when creating a website from scratch.

Learn about our step-by-step process of developing a small business website.

Website Design Process

The Plan 9 steps for creating visually appealing web designs

Here’s a breakdown of Plan 9 critical steps for a successful web design process.

1. We identify your goals and project scope

Clear goals help shape your design language, whether you’re looking to generate leads, sell products and services, or showcase your portfolio. For example, a portfolio will highlight case study images and contact details, while a product site should have attractive typography describing benefits and unique value propositions.

We set a project scope that outlines your website’s resources, costs, and detailed timeline to keep the design process on track. Knowing how much you’ll spend influences decisions like hiring designers and buying prototyping tools.

2. Understand your audience

For a successful targeting strategy, we learn what kind of branding will resonate with your ideal users. Consider demographic factors like age, interests, and online behavior. For example, a website aimed at young adults might use vibrant colors with dynamic animations, while a site for a professional enterprise audience might prioritize a cleaner, more sophisticated look.

3. Analyze your competitors’ websites

Evaluating competitor websites helps you understand what works and what doesn’t in your field. Look at their design elements, how they structure content, and the user experience they offer. A SWOT analysis in which you look at the strengths, weaknesses, opportunities, and threats of competitors’ sites can support a data-led approach to designing your site’s visuals by helping identify opportunities to differentiate your site and offer something unique.

4. Create a mood board and style tiles

Now, it’s time to create your site’s visual aesthetic.

A mood board is a visual tool that includes components like images and text to represent your brand’s essence. This board conveys concepts that may be challenging to put into words, like feelings or pictures that evoke emotions. List these concepts and select imagery that reflects them based on your brand’s goals, vision, and voice. Then, assemble your visual inspiration in one place, like a wireframe, and identify overarching themes. This helps you find direction for the rest of your design.

Then, we refer to your mood board to generate style tiles, which translate overarching concepts into concrete components like logos and color palettes. Find the words and themes that reflect your brand, like “elegant,” “trusted,” or “quirky.” These identifiers evoke different visual styles that you can manifest through color, negative space, and typography. Try testing multiple iterations to explore ideas and find the perfect style tile for your organization.

5. Build an element collage

Element collages organize and display style tiles and site components to reflect their function in real-world usage. For example, you can use collages to show buttons with hover states, creative content reveals, and interactive animations. If you present design components and functionality separately, it’s challenging to consider how all the pieces come together. Instead, we use collages to stitch style tiles together and assemble your essential elements from there.

6. Create a style guide

A style guide is a living document that outlines your brand’s design guidelines. It includes typography rules, color combinations, and visual standards to ensure consistency across your site and other channels. Unlike static documents, a living style guide typically exists on a password-protected page of a live site to allow for real-time updates. This shared resource centralizes all design elements from your style tiles and collages, ensuring your site maintains its cohesive aesthetic.

7. Start designing your site

With your site’s look, feel, and visual elements approved, we begin laying out the pages and integrating content. In this stage, we arrange images and text, create menus and navigational components, and ensure content and design work together for a user-friendly experience.

Flexibility is critical — we might have to adjust our ideas in real time. For example, a bright color scheme might need toning down to work harmoniously with surrounding elements.

8. Test your site

Before launch, we thoroughly test your website to make sure all components, like images, forms, and animations, look good and function correctly. Check for broken links and test the site’s speed and responsiveness across different devices. We will use data visualization tools like Google Analytics to measure loading times and other site-related metrics.

Launch your website (and then regularly update it)

After testing, we will set up a web hosting environment with built-in security. Ensure all necessary backups are in place and follow a task checklist with items like configuring search engine optimization (SEO) settings and integrating analytics tools. We can also prepare marketing materials to announce and promote your new website.

Once we have launched, we will track visitor behavior and organic traffic. Engage with early users to gather feedback and identify problems so we can make continuous improvements. Regular updates ensure your website remains effective and user-friendly in the long run.

Every Website Follows a Process

Designing a website is a multi-step process. Every web design company has their own way of managing projects, but at Plan 9, we’ve learned what really matters when it comes to designing websites for small businesses.

One thing that stands out in our experience was seeing which project management system would work best- some proved more useful than others depending on different needs or goals.

Our mission is to make the web design process as simple as possible.

Our website design and development process was designed to be simple for you. There is nothing worse than an overly difficult and complicated project management plan that troubles our clients. On the contrary, a well organized process will simplify decision making and guarantee sticking to the project timeline.

Web Design Process Made Simple

Designing a site isn’t always easy, but we make it simple with our 9-step system. Each step covers a different part of a website. We start with the basics — we create a basic website wireframe and move forward one page at time as we add content and images gradually. We begin by designing the top parts of the website, the header and hero sections, to ensure that everything looks cohesive before moving onto more difficult parts.

For every step we have predesigned a number of visual elements, clickable prototypes and mockups for our clients to use as guidance. These are classic and universal website design elements that you see on the majority of websites. Our clients can use our predesigned visuals or go with any other referenced visuals of their own.

Step 1: Header Design

We begin our web development process by working on the very top part of every site. Headers have a defined and clear purpose in the website build. They set the website’s information architecture featuring the logo, top navigation and contact information.

In this phase we establish the site hierarchy, structure of pages and ensure your header is coherent with your business goals.

Step 2: Hero Section

In the next phase of the web project we get started with developing the most visually interesting part of every site. The top section below the header, also known as the hero section, is the most prominent part of any page of your website. It’s the first visual impression of a page. It always features the main headline, an image and a call to action.

Typically small business websites include two top section designs — one for the homepage and a different design for the remaining pages. Popular design elements in the top section are:

– Static images
– Image slider
– Videos as background

Learn more about hero section design.

Step 3: Footer

Every site must include a footer, which is the bottom most part of your website. Footers often contain information such as contact details and other useful links for visitors to navigate around on your site easily.

Step 4: Contact Page

The contact us page is the second most important page on any website, right after the homepage. Many website visitors won’t take their time to read through your website, instead they quickly click on the contact page to fill out a form. Common website elements found on the contact page:

– Contact form
– Map of business
– Business name, address and phone number

Learn more about contact page design.

Step 5: About Page

The about page is an important page for prospects interested in finding out more details about the company. Common website elements found on the about page:

– Content elements
– Images or gallery
– Our team
– FAQ
– Testimonials
– Call to action
– Business name, address and phone number

Step 6: Main Pages

When it comes to creating key pages on a website, every business has different needs. While some startups will be satisfied with a couple of basic pages, other companies in other industries require additional content for their target audience.

Step 7: Homepage

In many cases this is the most important step of a web design project. The homepage is the foundational page on any website, it establishes the main impression and sets the visual tone of the site. Since this is an advanced page, we focus on it at the end of the design process. Popular website elements found on the homepage:

– About us
– Our Services
– Unique section (e.g: Why go with us)
– Testimonials
– Contact section

Step 8: Mobile/Tablet Design

We develop both versions of the website simultaneously, however we initially focus more on the desktop since it’s more advanced. In this critical step we develop the responsive version in depth making sure it is mobile friendly.

Step 9: On-page SEO Setup

In this planning phase, we take a strategic approach to the website build. Creating websites optimized for on-page search engine optimization is what Flamingo Agency specializes in. Being a full-service web development and search engine optimization agency, we take great efforts to build websites that are seach-engine friendly and are highly optimized for conversions. In this design phase we complete all aspects related to your SEO strategy, from content management, to installing Google Analytics and Google Search Console.

Final phase: Revisions

The final step before website launch is the revisions and device testing stage. In this phase we revise everything and take a step back if needed. Sometimes business owners like to take a good look and decide to apply changes to the new site and this is when we take action and make sure the final product is exactly how they envisoned it.

Common steps we take in this phase:

– Test user interface
– Scan for broken links
– Test new website on multiple browsers

TESTIMONIALS

Don’t take our word for it

Take a look at what our amazing clients have to say about us, and the great impact Plan 9 has had on their businesses.

Janine Bruan

What an OUTSTANDING company!! From creating my logo to designing my website,  working with Chris @ Plan 9 Graphic Design was truly an incredible experience.  His creative eye and professional insight on "small business" start up was EXACTLY what I needed to launch my new business and hit the ground running! My website looks AMAZING...truly a one of a kind design! Looking forward to working with Chris on ALL of my future business design needs. THANK YOU so much,   I couldn't have done it without you!

Jason Staron

Chris did an awesome job on the logo for my company.  He also did custom invoices and envelopes that I still use today.  
Re-ordering is a cinch too.  I highly recommend using Plan 9 for any marketing needs!

OMG Auto Spa & Mobile Detailing

Chris did and amazing job on redesigning my company's logo and also our flyers and business cards.  He is easy to work with and has great talent and vision for advertising and helping people to brand an  grow their business.

Slowfoot Michigan

If you need anything from brochures, logos,  to full websites Chris at Plan 9 is the man! Very cost effective,  quick turnaround times,  and Chris is just an absolute joy to work with.  10/10 highly recommend!

Jewelianne Lindly

Chris is friendly, professional, efficient, prompt, and overall wonderful to work with. I've had Chris complete a few projects and been extremely happy with his work every single time. I'm actually about to contact him about another small project now that the State is opening back up. Thank you Chris!

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